Privacy Policy
Last updated: April 8, 2026
Sourcenow and its subsidiaries (collectively, "Sourcenow", "we", "us", or "our") are committed to protecting your information. This Privacy Policy ("Policy") informs you how we collect, use, secure and share your Personal Information that we collect when you visit our Websites, use our Services, visit our branded social media pages, receive communication from us, register or attend our events or webinars, or ask questions about our products. We may change this Policy from time to time. We always indicate the date the last changes were published and we offer access to the last version of our Policy for your review. This Policy may be updated from time to time. We will notify you of any material changes by posting the updated Policy on the Websites. We recommend consulting this Policy regularly for any changes. We may provide "just-in-time" disclosures or additional information about our data collection, use and sharing practices of specific services. These notices may supplement or clarify Sourcenow's privacy practices or may provide you with additional choices about how Sourcenow processes your Personal Information.
We will not rent, sell, or share your Personal Information except in accordance with this Policy. If you do not feel comfortable with any part of this Policy, you should cease using our Websites and Services.
Contents
- 1. Policy Scope
- 2. Personal Information You Provide
- 3. Information Collected Automatically
- 4. How We Use Your Information
- 5. Information Sharing and Disclosure
- 6. Data Security
- 7. Data Retention
- 8. Your Rights
- 9. Cookies and Tracking
- 10. International Data Transfers
- 11. Children's Privacy
- 12. Changes to This Policy
- 13. Contact Us
1. Policy Scope
This Privacy Policy applies to all personal information collected by Sourcenow through our website sourcenow.ae, our procurement platform services, and any related applications or services. It covers how we collect, use, store, and protect your data when you interact with our platform as a customer, partner, or visitor.
2. Personal Information You Provide
We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, or otherwise contact us. This includes:
- Name and contact information (email address, phone number)
- Company information (company name, trade license, registration details)
- Billing and payment information
- Business requirements and procurement needs
- Communication preferences
3. Information Collected Automatically
When you visit our platform, we automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
4. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our procurement platform services
- To process your requests, quotes, and orders
- To connect you with verified partners and vendors
- To send you updates, newsletters, and marketing communications
- To respond to your inquiries and provide customer support
- To improve our platform and develop new features
- To detect and prevent fraud and unauthorized access
- To comply with legal obligations and regulations
5. Information Sharing and Disclosure
We may share your information in the following situations:
- With Partners: To facilitate quotes and service delivery for your procurement requests
- With Service Providers: Third-party vendors who perform services on our behalf
- For Legal Compliance: When required by law or to protect our rights
- Business Transfers: In connection with any merger, sale, or acquisition
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access your personal data
- Right to rectify inaccurate information
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
10. International Data Transfers
Your information may be transferred to and processed in countries other than the United Arab Emirates. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws.
11. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.
13. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us at:
Sourcenow
Email: privacy@sourcenow.ae
Address: Dubai, United Arab Emirates